I. PURPOSE
The “Registration Card for People with Disabilities” (“the Card”) is issued to persons who have been found
to have
suffered from a disability(ies) of permanent or temporary nature. The purpose of the Card is to enable the
cardholder to
produce it, when necessary, as a documentary proof of his/her disability status. It is NOT a privilege
card or a credit
card. The name, sex, photograph and type(s) of disability of the cardholder are printed on the Card to
facilitate
identification of the cardholder and to prevent abuse of the Card by persons other than the cardholder.
The Card is
non-transferable and non-saleable to third parties.
From 24 June 2024, the Card is issued in the form of a physical card and an electronic version. The
formats of the
e-Card and physical card are the same. Eligible persons (see Part II below) may opt for “e-Cards” and
provide their
email addresses when making applications (including new issue, renewal or replacement of the Card). As for
existing
holders of physical Cards, the Central Registry for Rehabilitation (CRR) will make arrangements for those
who wish to
apply for the electronic version in the next phase. Details will be announced in due course.
II. WHO CAN APPLY
Any person who has been found to suffer from a disability, including Hearing Impairment, Visual
Impairment, Speech
Impairment, Physical Disability, Autism, Mental Illness, Intellectual Disability, Visceral
Disability/Chronic Illness,
Attention Deficit/ Hyperactivity Disorder and Specific Learning Difficulties, and the severity of the
disability affects
one’s major life activities, participation in economic and social activities, and/or mobility, and which
takes
significantly longer than normal to rehabilitate, may apply for the Card.
III. APPLICATION
Applications may be made by the persons with disabilities themselves or by their parent or legal guardian
on their
behalf. In the case of applying on behalf of applicants, please submit a copy of documentary evidence on
the
relationship with the applicant.
IV. APPLICATION PROCEDURES
Application can be made online via the Labour and Welfare Bureau’s homepage (www.lwb.gov.hk) or by post.
For application by post, please download the application form (CRR3) from the Labour and Welfare Bureau’s
homepage
(www.lwb.gov.hk), or collect it from the CRR,
District Offices of the Selective Placement Division of the Labour
Department, District Offices of the Social Welfare Department or Home Affairs Enquiry Centres of the Home
Affairs
Department. Completed application forms together with supporting documents (please refer to (a) to (c)
below) can sent
to the CRR. Please ensure your mail items bear sufficient postage with return address (underpaid mail
items will be
rejected). The address of the CRR is as follows:
Central Registry for Rehabilitation
Labour and Welfare Bureau
Unit 1001, 10/F, The Hub,
23 Yip Kan Street,
Wong Chuk Hang, Hong Kong
Documents required for the application (for new issue / renewal / replacement respectively) and related
issues to be
noted are as follows:
(a) New issue
Applicant should submit the application form, documentary evidence certifying his/her disability(ies)
(please refer to
Part V), a copy of his/her document of identity and a recent colour photograph (a full-faced colour
photograph taken
within the last six months with a plain background).
(b) Renewal
CRR issues the Cards with expiry dates to persons with disability(ies) of temporary nature and persons
under the age of
18 (including children and juveniles below the age of 11 and 18 respectively). These Cards will become
invalid
automatically upon expiry.
The validity period of the Card issued to a person with temporary disability(ies) is normally two years,
counting from
the date of receipt of the holder's documentary proof of disability by CRR. A cardholder may submit
his/her application
for renewal within two months before the expiry date as shown on his/her Card. Cardholder is required to
submit the
application form together with documentary evidence certifying his/her disability(ies) (please refer to
Part V).
If a cardholder submit his/her application for renewal more than two months before the expiry date as
shown on his/her
Card, he/she should submit a letter stating the reasons for early renewal application, in addition the
aforesaid
documents, and return the original copy of his/her valid Card to the CRR after receiving the new Card.
Child/juvenile upon attaining the age of 11 and 18 respectively is required to submit their renewal
request together
with application form, documentary evidence certifying his/her disability(ies) (please refer to Part V), a
recent colour
photograph (a full-faced colour photograph taken within the last six months with a plain background) and a
copy of
his/her most recent document of identity within 2 months after his/her 11th and 18th birthday
respectively.
When applying for Card renewal, cardholder aged below 18 may be exempt from submitting a fresh documentary
evidence on
disability if his/her disability(ies) has/have already been duly certified as permanent in nature by
recognised
authorities on his/her previous application(s) for the Card.
(c) Replacement
(i) For lost cards -
A cardholder should submit the application form together with a letter stating the reasons for the
replacement. Please
refer to Part VII below for the replacement fee and the payment method.
(ii) For change of personal data/ disability type(s) printed on the Card -
A cardholder should submit the application form, a letter specifying items for amendment(s), a copy of
his/her document
of identity (for change of personal data), documentary evidence certifying his/her disability(ies) (for
change of
disability type(s)) (please see Part V below). Please refer to Part VII below for the replacement fee and
the payment method.
After receipt of the new Card, the cardholder should return the original copy of his/her valid physical
Card to the CRR.
V. DOCUMENTARY EVIDENCE CERTIFYING DISABILITY(IES)
Documentary evidence on disability(ies) should be issued in the last 6 months and specify each type(s) of
the
applicant’s disability and duration of his/her disabling condition. Such documentary proof on
disability(ies) may
include -
(a) certificates issued by doctors or
allied health personnel registered in Hong Kong;
(b) the “Certification of Disability Type
for Registration Card for People with Disabilities (CRR4)” (as attached to the
application form or can be downloaded at the Labour and Welfare Bureau’s homepage (
www.lwb.gov.hk))
issued by doctors
or allied health personnel registered in Hong Kong;
(c) the “Certification of Disability Type
for Registration Card for People with Disabilities (CRR4)” issued by
Officer-in-charge of special schools subvented by the Education Bureau; relevant non-governmental
organisations on
rehabilitation subvented by the Social Welfare Department; or Vocational Training Council Shine Skills
Centres;
(d) disability proof issued by the
Transport Department for drivers with disabilities; or
(e) disability proof issued by the Social
Welfare Department (applicants who are recipients of Disability Allowance or
Comprehensive Social Security Assistance with 100% loss of earning capacity, etc. may make use of the
“Consent Form –
authorisation for data checking from Social Welfare Department (CRR/SWD1)” (as attached to the application
form or can
be downloaded at the Labour and Welfare Bureau’s homepage (www.lwb.gov.hk)) to authorise the CRR to verify the
applicants’ disability-related information with the Social Welfare Department).
The above examples of acceptable documentary proof on the applicants’ disability(ies) for this application
purpose may
not be exhaustive. For further enquiries, applicants may contact the CRR (enquiry telephone number: 2180
9384).
VI. CARD ISSUE
If the applicant meets the above issuance criteria, CRR will send the physical Card and electronic version
by post and
email respectively. Applicants must fill in clearly the correct
correspondence address and email address.
Upon receipt of the application form and all the required data and documents, CRR will issue the Card
within 15 working
days.
Provision of personal data in the form is entirely voluntary. Applicants shall ensure that the information
and relevant
supporting documents provided are true and correct, and make a declaration in the form. The CRR may not be
able to
process an application if any of the necessary personal data or valid disability proof is not provided.
The CRR reserves the right to issue,
cancel and reclaim the Card from applicants.
VII. FEES
No fee is charged for new issue and
renewal of the Card.
For replacement of lost cards and change of personal data/ disability type(s) printed on the Card, the
replacement fee
is HK$58, subject to adjustment. Payment can be made by cheque or cashier’s order payable to “The
Government of the
HKSAR” or E-cheque (to be sent by email to crrecheque@lwb.gov.hk). Please do not send cash by post.
Cardholders may apply for waiver of the replacement charge on financial grounds. Applicant should submit
the application
in writing with supporting documents (e.g. copy of the valid Certificate of Comprehensive Social Security
Assistance
Recipients for Medical Waivers issued by Social Welfare Department).
VIII. CANCELLATION
If a cardholder would like to cancel the Card before the expiry date as shown on his/her Card, he/she is
required to
submit the request in writing and return the original copy of the physical Card to the CRR.
IX. PERSONAL INFORMATION COLLECTION STATEMENT
Personal data provided will only be used for the purposes related to the application and issue of the
Card. The CRR
collects and compiles data on persons with disabilities who are holders of the Card in Hong Kong with a
view to
providing statistics on disability for planning rehabilitation services and research purposes. The
personal data
provided will be handled in confidence and in accordance with the relevant provisions of the “Personal
Data (Privacy)
Ordinance”, and will not be disclosed to any other persons or organisations except in the form of summary
statistics.
Upon the express agreement of a cardholder, his/her own data, including type(s) of disability, may be
released to a
third party or organisations authorised by the cardholder concerned.
Personal data will be deleted one year
after it ceases to serve the afore-mentioned purposes.
You have a right to request access to and correction of your personal data as provided for in sections 18
and 22 and
Principle 6 of Schedule 1 of the Personal Data (Privacy) Ordinance. You can obtain a copy of your personal
data kept in
the CRR subject to payment of a fee. Enquiries on the management of personal data, including making of
access and
correction to your personal data, should be addressed to: -
Central Registry for Rehabilitation (CRR)
Labour and Welfare Bureau
Unit 1001, 10/F, The Hub,
23 Yip Kan Street,
Wong Chuk Hang, Hong Kong
Tel.: 2180 9384
X. ENQUIRIES AND OTHERS
The office hours of the CRR are from Monday to Friday (except public holidays) 8:45 a.m. – 1 p.m. and 2
p.m. – 5:45 p.m.
Enquiries can be made at telephone number 2180 9384 during office hours.
From July 2005, the Card bears the photograph of the cardholder and an expiry date (applicable only to
cardholders whose
disability is temporary in nature and/or children/juveniles below the age of 11 & 18 respectively). The
Cards issued prior to that date are invalid
Rehabilitation Division
Labour and Welfare Bureau
June 2024